About Our Team
Roark Insurance is a trusted, independent insurance agency located in Altavista, Virginia. With deep roots in our local community, we have been proudly serving individuals, families, and businesses throughout Altavista, Hurt, Gretna, Lynchburg, and surrounding areas for years. Our mission is simple: to provide reliable and affordable insurance solutions tailored to meet the unique needs of our clients.
Our Team
Our experienced and knowledgeable agents are here to guide you through the insurance process, helping you make informed decisions that best protect your assets and your future. We take pride in offering personalized service that big corporations just can't match. Each member of our team brings years of experience, ensuring that you receive the best advice and coverage available.
Chip Roark - Founder and President of Roark Insurance
Chip Roark is the dedicated founder and president of Roark Insurance, a well-established agency serving Altavista, Virginia, and the surrounding areas for over 24 years. Under Chip’s leadership, the agency has become synonymous with trust, personalized service, and community engagement. His approach to insurance focuses on understanding the unique needs of every client and providing tailored solutions for auto, home, life, health, and commercial coverage.
Chip started Roark Insurance in 2000 with a mission to offer comprehensive insurance solutions paired with unparalleled customer care. Over the years, his agency has grown, not only in the number of policies written but in its reputation as a cornerstone of the Altavista community. Whether helping families protect their most valuable assets or guiding businesses to secure their operations, Chip's expertise and genuine commitment have earned him the loyalty of countless clients.
Roark Insurance is located at 1007 Main Street, Altavista, VA, and proudly serves nearby areas such as Hurt, Gretna, Gladys, Rustburg, and Lynchburg. Chip's emphasis on maintaining a friendly, small-town atmosphere while providing big-time insurance expertise sets his agency apart in the competitive insurance landscape.
Beyond his professional achievements, Chip remains active in the community, reflecting his belief in giving back to the region that has supported his business's success.
Kathy Burnette, Insurance Specialist
Kathy Burnette is a valued team member at Roark Insurance, bringing extensive experience and a commitment to exceptional client service. With a passion for helping customers navigate the complexities of insurance, Kathy specializes in tailoring coverage to fit individual needs.
Her dedication to building lasting relationships and ensuring peace of mind for every client embodies the trusted values of Roark Insurance. Kathy’s expertise and friendly approach make her a cornerstone of the team and a reliable partner for the Altavista community.
Nikea Stone, Licensed Insurance Agent
Nikea Stone has been both a loyal client and a dedicated team member at Roark Insurance for over 20 years. Her journey began as a customer when she came to Roark Insurance looking for a better insurance solution and experienced substantial savings—reducing her monthly payment by over $100.
Inspired by the support and dedication she received, Nikea became a licensed agent and joined the team to provide that same level of service to others. Today, she brings decades of firsthand knowledge, professionalism, and empathy to every client interaction, helping them find affordable and comprehensive coverage. Nikea’s dedication to her clients and her deep-rooted commitment to the Roark team exemplify the values of community, trust, and service that define Roark Insurance.
Rachel Doss, Policy Advisor & Solutions Strategist
Rachel Doss brings a dynamic approach to insurance, blending deep expertise with a talent for tailoring solutions that truly fit her clients' lives. Known for her insightful guidance and genuine care, Rachel is dedicated to helping individuals and families secure peace of mind through comprehensive coverage.
Her proactive style ensures clients are not just covered but empowered to face life’s uncertainties with confidence. Beyond work, Rachel enjoys exploring Altavista’s community charm, always seeking new ways to connect with and support her neighbors.
Sandy Albrecht, Client Care Specialist
Sandy Albrecht is the heartbeat of Roark Insurance, bringing unparalleled warmth, expertise, and a personal touch to every client interaction. Known for her problem-solving prowess and knack for making complex insurance matters simple, Sandy ensures that each customer feels heard, valued, and protected. With a deep commitment to the Altavista community, she builds relationships that go far beyond policies.
Outside the office, Sandy’s vibrant personality shines as she enjoys supporting local causes, sharing her love for the outdoors, and inspiring trust in everyone she meets.
Our Values
At Roark Insurance, we operate on principles of trust, integrity, and
community. We believe in building lasting relationships with our clients based on personal attention and transparency. Your satisfaction and peace of mind are our top priorities.
- Trust: We strive to build trust by delivering honest advice and transparent insurance solutions. Our clients know they can rely on us to protect their assets and provide guidance through life’s uncertainties.
- Integrity: Integrity is the foundation of our business. We are committed to ethical practices and ensuring that our clients understand the insurance products they are purchasing.
- Community: As a local agency, we are deeply invested in the well-being of the Altavista community. We take pride in serving our neighbors and supporting local businesses. We are here for you — every step of the way.
Why Choose Us?
- Local Expertise: We understand the needs of the Altavista community because we live and work here.
- Independent Advantage: Our independence allows us to work with a range of top insurers to find policies that fit your budget and coverage needs.
- Personalized Attention: You’re not just a policy number to us — we get to know you and your needs, ensuring you receive the best possible service.
Our Commitment
We know that insurance can be complex and often overwhelming. At Roark Insurance, we are committed to simplifying the process for our clients, offering clear communication, personalized solutions, and ongoing support. Whether you're seeking protection for your family, home, vehicle, or business, you can count on Roark Insurance to provide peace of mind when you need it most.
Get a Free Insurance Quote Today
Whether you’re looking for personal insurance or business coverage, Roark Insurance has the expertise and dedication to find the right policy for you. Contact us today for a free consultation or insurance quote!